…when our Mum nearly died. With family and friends overseas, we wanted the One Room facility, where people could log on to the service and watch it live. From the time I dealt with Andrew Bell, we were convinced we had made the right choice.
Andrew’s friendly, calm and professional manner was just what we liked. I commenced doing photos with him, for a power point when the time came. He scanned them all, and I kept him updated as the years progressed. On 12 June this year, when our wee Mum did pass away, and BLT services kicked in, we were SO grateful for all they did, with me having to get to Christchurch from Nelson, and our brother from Hamilton.
We knew everything was being taken care of that day, with Janet, Administrator Extraordinaire with helpful advice on the phone on that day, and since. All the staff we had personal dealings with were so lovely, caring, professional and helpful, at a time, when one’s brain doesn’t seem to be functioning 100%.
They gave us great suggestions and on the day of the funeral, every last detail was taken care of, way more than we expected or had thought of. We gave our Mum a wonderful send-off, and wouldn’t have changed one thing on that day. Everyone commented on the three fold order of service and beautiful Memorial book, filled with all the slideshow photos of Mum. Thank you SO much, everyone at Bell, Lamb & Trotter. We can’t speak highly enough of you.
Wendy Cornish, and family of Beryl Smith